01 Benchmarks of Quality Leadership
Neuroscience-based human leadership: leadership of human beings by human beings – by being human. This neuroscience-based program is an extremely practical and interactive 1-day training program covering a broad spectrum of contemporary, practical, every-day essential elements of quality leadership skills and behaviours.
“Practical and extremely useful. Would have liked these skills earlier in my life.” Participant, NSW Police
The course is aimed at established ‘middle management’ leaders through to aspiring and newly promoted team leaders and managers. We customise it for each group, depending on requirements and experience levels. The course covers:
- Understand the key benchmark behaviours of great and not-so-great leaders
- How to apply this to day-to-day real-world leadership behaviours and actions
- Practical Neuroscience: how your brain works and why we (and people around us) react the way we all do, especially in difficult situations
- How to implement a “Catch People Doing Something Right” culture, including how this relates to performance, people engagement and engagement surveys e.g. the PMES
- Learn and apply the practical everyday resilience tools to improve personal peak performance, change self-perspective, lessen personal reactions, and maintain future mental resilience
- Practical preventative and proactive diffusion techniques to apply in the workplace
- The M.A.D. – B.A.D. conflict cycle and how to short circuit it
- How to recognise and deal with Conflict ‘Bait’
- Understand ‘Why don’t people do what they’re supposed to do?
“This was such an engaging, informative, interactive course. Excellent content that challenged my thinking and leadership styles and ways to communicate.”
- Tips & tools to better Manage Up
- Undertake a transformative experiential listening skills exercise to improve listening skills
- An introduction to ‘Leadership Gravitas’ is, and practical tips & tools to develop it in yourself as a leader, including the language you use, perception, self-conduct, etc
- Undertake a short personality assessment, and learn practical skills to apply the concepts to leadership behaviours and communication
- Partake in an extremely interactive group session to better apply concepts to improve managing up, peep-to-peer and team communications, and everyday leadership back in the workplace
- Learn the neuroscience-based Social Motivators A.C.C.E.S.S. Model to improve leading, communication, understanding, appropriately responding
- Participants develop a personal Action Plan to better apply actions from the training back in the workplace (as they do in all our training programs)
“It was a good insight into a contemporary approach to leadership. Engaging and thoughtful, providing actual examples on how tools can be used to improve leadership.”
