02 Leading, Managing and Resilience to Change
Change is natural, constant, and inevitable. It can be difficult for managers and their teams to deal with change. Negative effects on engagement and performance are hard to avoid. Managers can feel overwhelmed themselves, and that can be amplified by them also having to deal with angry and emotional employees.
Our neuroscience-based Leading, Managing and Resilience to Change programs give leaders and their people a neuroscience-based understanding of change with proven, practical tools to help get through those difficult times, raise the performance bar, and hugely increase the chances of a successful change implementation.
Results of this course include:
- An understanding of the neuroscience behind change and why it affects people, and better resilience and coping skills as a result
- Improved staff and leadership performance during times of change
- Improved leadership and change management capabilities and skills
- Demonstrates the organisation’s concern and care for its staff
- The confidence and practical skills to lead under the pressure of change, even unknown quantities
- Practical techniques to deal with staff and empathetic listening skills
WHAT OTHERS ARE SAYING
Giving and Receiving Feedback
"As a result of this program, previously chronic under-performers are now performing satisfactorily, managers are happier, and we’re meeting KPIs above and beyond what we were - especially in areas like our performance management appraisal targets. I have managers – happily - doing things like HR plans, which I have been trying to get them to do for 3 years!"
NSW FACS Western Sydney
The Neuroscience of Leadership, Coaching and People Engagement
"Very interesting to know the required behaviours of a leader to lead, influence and motivate others."
"Speaker is very very experienced" "Interesting and relevant"
"Great topic, well presented. Felt like a couple hours content delivered succinctly"
"Excellent speaker and fun presentation" "Interesting topic, engaging speaker"
"Engaging presenter, insightful topic and content. Leadership is a key quality for senior finance roles. Hence highly relevant."
"Excellent presenter and for me completely new material" "very well presented by Simon"
"The topic was really interesting. Lots of food for thought."
"Excellent topic and engaging presenter. Only skimmed the surface and perhaps tried to cover too much in the short time, would be interested to learn more"Neuroscience of Leadership, Coaching and People Engagement Seminar Moir Group
Time Management and Effective Use of Email
"The Time Management / Outlook training has been the best, most practical training I have ever received. It has totally reduced my feelings of being overwhelmed and has reduced 'email stress' immensely. I can not thank you enough."
Manager, NSW FACS Western Sydney
Giving and Receiving Feedback
"Southern Cross provided a variety of training presenters and facilitators - across a range of age groups, demographics and genders. Southern Cross were tasked with inspiring staff to better engage with an existing performance development plan process. This is evidenced by managers now being well equipped to have productive and challenging conversations with their teams."
Director Strategic Support, NSW FACS SRP
Giving and Receiving Feedback
"The course was received with such success that we want to run 2 additional courses on consecutive days."
HR Manager, Big Fat Smile
Giving and Receiving Feedback
"The trainers are hugely knowledgeable and responsive. The delivery was well structured. Very useful!"
"A practical course providing useful and relevant tools and techniques for our work."
NSW FACS Strategic Reform and Policy
Giving and Receiving Feedback
"Very relevant training for both work and personal life, from engaging, knowledgeable trainers."
Dominique Mitchell, Senior Project Officer, NSW FACS, SE Sydney
Giving and Receiving Feedback
"Kimberley and Kerry are wonderful presenters - they quickly and effectively formed relationships with us and adapted to our context. They were fun and effective and gave us real world insights and tools in feedback and relationship skills. I'd recommend the course to anyone who works with people."
Chris Tulloch, Operations, Big Fat Smile
Giving and Receiving Feedback
"This was a great course for establishing a culture of positive communication in the workplace."
Kate Ashelford, Director, Big Fat Smile
Giving and Receiving Feedback
"Great trainers who know their content and are happy to share their knowledge. I would be happy to recommend SCC&D to anyone."
Julie Sedon, Manager, NSW FACS, Strategic Reform and Policy
Managing for Optimal Performance
"The training was practical and extremely relevant to anyone in a managerial position. I have come away with a useful template to use in managing myself and staff more effectively and productively. Much appreciated."
Sally Ringrose, Manager Transition and Community Program, NSW FACS, Specialist Homelessness Services
Managing for Optimal Performance
"The evaluations for both programs are very positive and people seem to have come away with very practical ideas to implement. We appreciate you taking such good care of our participants. It has been a challenging time for the sector and good to see enthusiasm from them and what they can take back to share it and support their staff."
Ameliaranne Michell, Project Officer Learning and Development, NSW FACS SHS
Time Management and Effective Use of Email
"It was all fantastic. I cannot recall when I had an inbox with so few emails! I took away effective strategies to manage my time better."
Jennifer Walker, Acting Business Support Manager, FACS Southern NSW
Time Management and Effective Use of Email
"Well paced and for once all material was covered in the day, whereas other courses have run out of time. Thank you - this will change my work day considerably for the better."
Stephen Tremble, CPO, FACS Housing, Western Sydney
Coaching Culture Leadership
"A great insight into leadership and coaching which will help establish a great working culture"
Charmaine Tatton, Clinical Services Manager, Ramsay Health Care
Coaching Culture Leadership
"A thought provoking and challenging day. It was wonderful to see my senior management team develop great new skills, ones that if we all utilise, will have a profound impact on our organisation."
Paul McKenna, CEO, Ramsay Health Care
Coaching Culture Leadership
"Surprisingly interesting content that is not rocket science but never the less worthy of daily practice."
Tracey Burnhams, Nurse Unit Manager, Ramsay Health Care
Coaching Culture Leadership – Speaker Engagement – Chairman of CEO Institute Syndicates
I had Simon speak to my syndicates about the whole neuroscience perspective and how it relates to self-development, leadership skill sets and CEO performance. He was an excellent presenter receiving very high evaluations from all participants. His approach was practical and yet introduced members to neuroscience and its usefulness in understanding leadership development and I strongly recommend him to your chairs in the Sydney area. He also addressed the coaching role and the part it can play in personal development and team building. He also engaged with me fully prior to the sessions to make sure he came in at the right level to meet my members needs. I wholeheartedly recommend him to you and to your Chairmen.
Michael Powell, Chairman, CEO Institute Syndicates, Griffith University
