Defence and National Security Workforce Awards 2025
Southern Cross Coaching & Development are proud to announce we’ve been named as a finalist in the Defence & National Security Workforce Awards for Best Training and Development Program🎉🍾🥂 The …
Unlock your TEAM’s Emotional Intelligence!
The Emotional Capital Team Report Leveraging decades of peer-reviewed research to enhance team performance, the Emotional Capital Team Report (ECR Teams) offers a comprehensive analysis of your team’s Emotional Intelligence …
What does a Mach 2 fighter jet have to do with feedback?
What does a Mach 2 fighter jet have to do with feedback? When I was an officer in the British RAF many years ago, I was primarily a Fighter Controller …
Should you use the Feedback Sandwich?
Should you use the Feedback Sandwich? Well, the short answer is NO! Nein. Niet. Nej. Nei. Ei. Tidak. Không. Nie. Nee. Não. Nahin. Hindi. Aniyo. And no in all the …
Do you want better feedback conversations?
The photo☝️ is of the side of the box in which our office gets our [biodegradable!] coffee pods delivered. I love their sense of humour! The picture sums it up …
Tips to achieve a goal
A coach that doesn’t believe in goals? Really? Well, sort of… I’m NOT a fan of the BHAG (Big Hairy Audacious Goal) concept – especially in the reality of day-to-day …
Unsolicited advice: love it or hate it?
Somewhat ironic that I’m writing an article giving advice about not giving unsolicited advice – but please bear with me on this one!😅* If you’ve opened this article then you’re …
Did curiosity kill the cat?
Did curiosity kill the cat? Well, cat homicide detective is not one of my top skills so I can’t say for certain. However, the insights and expertise gained from the …
The Neuroscience of Teamwork and Psychological Safety
A great Team Development activity is critical to boost oxytocin, serotonin, and dopamine. Its also a great way to short-circuit doing the same thing day-in-day-out, which is an easy trap …
Self-Confidence in Emotional Intelligence by ‘Cracky the Coaching Cockatoo
Self-Confidence in Emotional Intelligence by ‘Cracky the Coaching Cockatoo I’m Cracky the Coaching Cockatoo 🕊️ and this is my next article sharing my Emotional Intelligence expertise with you on how …
