About Us
We design and deliver highly practical, neuroscience-based, training, coaching and development services on all levels, to all levels. We are extremely down to earth, and all of our programs translate directly into real life action and results.
We deliver solutions from a single training program to multi-site, multi-team programs across Australia.
For our Coaching Assignments, we have our unique Coach/Coachee Matching Matrix – we’ve never got a match wrong since we started in 2006! We match coaches to a coachee’s individual requirements. This innovative process is based on 20 parameters, including Personal Style, Organisational Focus, Operational and People Focus and key areas of Values and Motives.
Vision
Make the world a better place through better, neuroscience-based leadership.
Mission
Human leadership for a human workplace. Delivering practical, Neuroscience-based, down to earth, people development services that translate directly into real life action and results in the real world, while maintaining the highest level of ethics and integrity.
Core Philosophy
Individual, human centered, brain-based leadership.
Where we operate
Mainly across Australia, New Zealand and the Asia-Pacific-Japan Region, but we’ll go anywhere you want us to, especially virtually!
Awards
We’re proud of our awards as they reflect our values which we strive to achieve every day: CEO Magazine 2021 Professional Services Executive of the Year Finalist (only 4 chosen across ANZ region); Excellence in Business Ethics; Regional Finalists 2016 – 2013; NSW Business Chamber Owner/Manager of the Year; NSW State Finalist 2015 and 2014; Australian Institute of Management; Coach of the Year for Simon Smith (founder and CEO), International Coach Federation (ICF) Australia.
We listen.
We build trust.
We deliver results.
We’re proud of our awards as they reflect our values which we strive to achieve every day:
We’re proud of our awards as they reflect our values which we strive to achieve every day: CEO Magazine 2021 Professional Services Executive of the Year Finalist (only 4 chosen across ANZ region); Excellence in Business Ethics; Regional Finalists 2016 – 2013; NSW Business Chamber Owner/Manager of the Year; NSW State Finalist 2015 and 2014; Australian Institute of Management; Coach of the Year for Simon Smith (founder and CEO), International Coach Federation (ICF) Australia.
01OUR
TEAM
We are friendly, down-to-earth, very human bunch of people! We work hard, but we also laugh a lot and look after each other like an extended family.
At the heart of everything we do is our core value of integrity – doing what we say and do, and ‘doing the right thing’ by people and each other. Our core philosophy is to talk to you, and treat you in the best possible way – as a person first, and second as a client, student, coachee or partner!
02MEET THE TEAM expand view
Simon Smith
Founder and CEO
Simon Smith is the founder and CEO of Southern Cross Coaching & Development. With over 35 years’ experience in brain-based leadership, coaching and consulting, Simon has an extremely wide range of training, coaching, facilitating and speaking experience. Simon has grown the company from a lone ranger to a happy family of over 30. Outside of the office Simon loves SCUBA diving, squash, hiking, red wine (any wine really!), real ale and camping. Camping, going SCUBA Diving and drinking wine is a good result 🙂
Kat Welch
Operations Manager
Kat brings some fantastic skills and experience as well as being a warm, genuine and down-to-earth. She has an extensive background in Learning and Development having worked within the industry for the past 15 years. She is highly competent in coordinating processes, programs and people, whilst maintaining a friendly and professional demeanor.
03OUR CONSULTANTS expand view
You expect the best people to get the outcomes you’re paying for: we deliver them. We recruit only the best because we constantly work at being the best. Our people are the absolute heart of our business. We offer you a growing team of 35+ amazing, highly qualified, expert coaches, trainers, facilitators, and consultants, with a vast array of both professional and personal experience.
We proudly offer you our team: Former Public and Private Sector Human Resources, Organisational Development, Learning & Development Directors, General Managers and Senior Managers; a former Reserve Bank of Australia member; a Doctor of Psychology; Organisational Psychologists; qualified Mediators; LEAN/Six Sigma Black Belt Consultants; ex-GMs, COOs, and other industry leaders, and the ICF Australia Coach of the Year (2013). Oh, and 2 consultants are currently undertaking PhDs!
This means we give you the capacity to deliver everything from 1-on-1 individual Executive Coaching assignments, to large, multi-site, multi-person, multi-team leadership development and coaching programs across metropolitan and geographically disparate areas across the country.
We have the ability to very quickly scale operations and ramp up capacity through our trusted extended network of consultants, should demand require this.
We only take on people who are passionate about personal development, and see the potential in each person. We ideally look for people who have been through, and overcome a deeply challenging personal event.
SCC&D and our CEO, Simon Smith are CEO Magazine 2021 ‘Professional Services Executives of the Year‘ Finalists (only 4 finalists were chosen from across Australia and New Zealand).
A measure of the quality of our Executive Coaching services is that Simon Smith was awarded as ‘Coach of the Year‘ by the International Coach Federation Australia (ICFA). The ICFA is undisputedly the premier coaching organisation in Australia and internationally with the highest number of member coaches.
Simon was also Owner/Manager of the Year State Finalist (NSW & ACT) in the Australian Institute of Management Leadership Excellence Awards in consecutive years.
Our multiple awards for Excellence in Business Ethics (2016, 2015, 2014 & 2013) mean you can trust that we will always do the right thing by our clients and our team. (Note: we didn’t stop being ethical in 2016 – the NSW Business Chamber just ceased the award category!)
Amanda Lehman
Christine Welsh
Edith Hurt
Dr Kell Tremayne
Kerry Rosser
Kimberley Hannagan
Mary Regan
Matt Lumsdaine
Melinda Brown
Merryl Semple
Milena McKenzie
Paul Barry
Rinske Geerlings
Rita Holland
Simon Smith
Sue Rosen
Tim Sprague
Be Pannel
Clare Edwards
Nicola Morgan
Ruth Beran
Stephanie Hampel
04OUR
SOLUTIONS
We deliver authentic, practical, neuroscience-based, training, coaching, facilitation and development services that convert to positive action and real results in the workplace. We work with all levels, from experienced executives to new managers to frontline staff.
Since 2006 we have designed and delivered a vast array of expert solutions ranging from a single training or coaching program to large, multi-site, geographically disparate multi-team programs.
Coaching and Facilitation
For our coaching programs, we have a unique Coach Matching Matrix™ to match coaches and coachees. We’ve never got a coach match wrong since we started in 2006. Our unique and proven process underpins the coaching, which ensures clearly defined outcomes, expectations and therefore results.
Training Programs
We have designed and delivered a wide range of training courses of which a selection can be found on this website.
If you require a specific type of training course we can tailor this to suit your requirements.
We take time to listen – only then do we advise and tailor the right solution. The genuinely individually tailored solution we offer will do what it needs to do.
Our strength and success is in our ability to listen and advise the right solution.
We maintain the highest level of ethics and integrity and offer a 100% money-back guarantee around all of our training and coaching. We’ve never been asked to refund any money since we started in 2006, so we can promise a down-to-earth, no-nonsense, practical approach to training and development that gets you results! Please contact us for full terms and conditions.
05COACH
SELECTION
Our Executive Coaching programs follow a robust and thorough 12-step process which includes our unique Coach/Coachee Matching Matrix™, to successfully match coaches to a coachee’s individual requirements. Our innovative process is based on 20 parameters, including Personal Style, Organisational Focus, Operational and People Focus and key areas of Values and Motives. The Coach/Coachee Matching Matrix is highly successful and we have never got a match wrong since we started in 2006.
“I’ve never come across this process before – it’s excellent, it gets results and makes such a difference” (Deputy Secretary and Key Stakeholder driving the coaching)
06The Story
Behind our Logo
To understand a little more about what makes us tick, the story behind our logo is a good place to start.
It was 1995 and Simon Smith had just completed 10 years of service as an officer in the British Royal Air Force. He packed his bags and headed south to Australia via Asia and enjoyed 2 years of travelling freedom.
His first ever sighting of the Southern Cross constellation was during a night tour at the Observatory in Canberra, and he was blown away by the depth and detail. A few months later, Simon was in the Philippines working as an underwater videographer, SCUBA diving instructor and marine researcher. His love for the ocean led him to be part of a crewing team sailing a 37-foot yacht around the South China Sea.
Simon would often take the midnight to 4am shifts where he took to the helm and kept watch. He loved the solitude, the frequent visits from whales and accompanying dolphins, and was in awe of the inky black sky set ablaze with a billion sparkling stars. Sitting and watching the Southern Cross on its rise and decent became a symbol of direction, freedom and inspiration, provoking many hours of personal and professional reflection. Today it reflects our field of professional and personal development.
The Southern Cross symbolises you, the individual, the team and the organisation. The two lone stars pointing to the Southern Cross are called ‘The Pointers’ and are symbolic of coaching and training which focuses on the individual, the team and the organisation by pointing you in the right direction.
To the naked eye the ‘fifth’ star, just below the far right hand star of the cross, appears to be one white star. It is actually a cluster of several bright, multi-coloured stars known as ‘The Jewel Box’, which can only be seen when observed through a telescope. Our coaching and training services help you gain insight and awareness into yourself, your leadership, your career, your team, and your organisation. They can help you to see the ‘jewels’ inside.
Just below ‘The Jewel Box’ is a black patch of sky called ‘The Coal Sack’, barely discernible unless you’re away from city lights. This dark interstellar dust cloud obscures the light of the stars behind and appears as a dark nebula. Many of us are familiar with our own darkness that we can sometimes drift into; we know it, we’ve been there! Coaching, training and knowledge development can help get you out of it when you are in it, and aid to prevent it from returning.
From the dark come rays of light, emanating from ‘The Jewel Box’ signalling a new dawn. In a coaching and development context, this is the emergence and brightening of awareness, the development of wisdom and knowledge, the burst of inspiration and ideas, the materialisation of direction and initiation into action, all of which Southern Cross Coaching & Development focuses our services on.
Maybe when you look up into the night sky and see the Southern Cross, you will look at it from a different perspective after this insight.
Coaching, and knowledge in general, develops and changes your perspective. It helps you see new directions and ideas, and helps you to view you, your development, your organisation, your leadership, your career and other people with a new wisdom and in a more knowledgeable light. That’s what Southern Cross Coaching & Development can do for people.