Emotional Intelligence refers to the ability to perceive, control, and evaluate emotions. It reflects your ability to monitor and effectively manage and discern your own and others’ feelings and emotions.

This in turn, translates into an ability to discriminate between a multitude of different actions you could take, or approaches you could choose depending upon the social and emotional environment.

The skill of perceiving social, emotional and environmental change and being able to flexibly cope with the immediate situation can ultimately make or break your career or business.

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