The Managing Conflict course is applicable to and can be adapted to a wide range of scenarios from front line client / counter...
What People Say
"The presenters were very engaging and funny and very informative and relevant to not just work but everyday life as well"
"Being able to personalise/ tailor the course to our specific roles was...Read More
What It Achieves
- NSW Public Sector Capability Framework: this course covers capabilities which includes, Influence and Negotiate, Display Resilience and Courage, manage Self, Communicate Effectively and Work Collaboratively
- Learn how to diffuse tension and get people talking...